Responsibilities - Make outbound customer calls to promote and sell services.

- Create, maintain, and update a customer database with complete information.
- Consolidate and build the customer base.
- Record outbound call history and customer responses in detail.
- Ensure consistent customer follow-up.
- Monitor competitors’ products or services and develop selling strategies.
- Handle customer needs and inquiries.

Requirements - Language Skills: C2 level of Romanian. Good level of English (oral and written).

- Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.
- Able to perform tasks independently with some supervision.
- CRM Skills: proficient CRM experience, comfortable with using CRM software to track customer interactions and assist in sales processes.
- Communication Skills: solid communication skills, able to convey messages clearly, participate in meaningful conversations, and contribute to team efforts.
- Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
- Personal Skills: Proactive and motivated. A customer-oriented team player.
- Romania Market Knowledge: understanding of the Romanian business culture. Knowledge of regional differences within Poland, recognizing the particularities of each area to tailor sales strategies.
- Familiarity with the key sectors of the Romanian economy, identifying business opportunities and understanding the specific needs of each industry.
- Romanian Communication:



ability to communicate with Romanian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
- Understanding of the nuances of Romanian business language, using appropriate terminology and avoiding cultural misunderstandings.
- Romanian Legal Knowledge: basic knowledge of Romanian business regulations and data privacy laws.

Desirable

Skills - Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality.

- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals.
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions.
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration.
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights.
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions.
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem‑solving and opportunity identification.

📌 Sales Development Representative, Romanian Speaker – Google Ads Products (Barcelona)
🏢 Jobtailor
📍 Barcelona