- You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity
- The Solutions Engineering team are the customer facing product experts
- The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful

- We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction

- We partner closely with our Sales team to help qualify and close opportunities
- The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams
- A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology

- They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team

- Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers

- Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility

- Delivering product and technical presentations to potential and existing customers

- Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape

- Driving product conversations based on need and problems with customers





- Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Benefits

- Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year

- Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India

- Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany

- Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned

- Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space

- Choice of tech:



There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years

- Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers

- General Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists

- Paid parental leave: Grafana offers paid parental leave to all eligible new parents. This offers Grafanistas time to bond with and care for their children in the first year after birth or adoption- Must be located in Spain

- Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership

- You should have a technical mindset and a desire to grow technically

- You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products

- 5+ years of technical pre-sales experience

- You love solving technical challenges and thrive on bringing creative solutions to our customers

- Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage

- Experience with sales methodologies like MEDD(P)ICC is a plus

📌 Senior Solutions Engineer (España)
🏢 Grafana Labs
📍 España