General information

Reference

2026-807

Job title

Customer Support Consultant (m/f/d)

Contract type

1 = fulltime - unlimited

About Infront

At Infront, we are committed to fostering an inclusive workplace, recognizing our diverse team as one of our most valuable assets.

For 25 years, Infront has been empowering financial market experts to make faster, smarter, compliant decisions. Over time, we have expanded our foundation by bringing together companies with more than 75 years of combined market experience and trust. All these years on, we're still building. Opening our new Madrid office this summer marks an exciting next chapter, and we're growing our team in order to write it.

Our strength lies in market data, delivering reliable, accurate information through a powerful suite of tools, spanning Data Intelligence, Wealth Management solutions, and Trading & Investor solutions, that our users depend on every day. Today, we are one of Europe’s leading providers of market data and financial software, helping professionals navigate markets with confidence and speed.





About the Role

Are you passionate about financial markets, technology, and delivering exceptional client experiences? We're looking for a Client Service Specialist to become a trusted partner to professional clients, including banks, brokers, and financial institutions using our cutting-edge trading and market data solutions.
In this role, you'll combine your knowledge of financial markets with strong technical problem-solving skills to help clients maximise the value of our products.
You'll be the go-to expert for resolving complex issues, improving client outcomes, and contributing to the evolution of innovative fintech solutions.

Responsabilities
- Be the first point of contact for clients, delivering fast, professional support across phone, email, and chat
- Troubleshoot and resolve trading, market data, and technical issues, often at first contact
- Own support cases end-to-end, ensuring smoo

📌 Customer Support Consultant (Madrid)
🏢 Infront
📍 Madrid