Description
Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking E-Commerce Support Specialist. This position presents a fantastic opportunity for individuals who possess a passion for e-commerce and are fluent in Spanish. You will be instrumental in delivering an exemplary online shopping experience for our Spanish-speaking customers, helping to meet their needs and inquiries with professionalism and efficiency.

Responsibilities
- Deliver superior support to Spanish-speaking customers via email, chat, and phone inquiries.
- Assist customers with inquiries related to product details, order status, returns, and payment procedures.
- Effectively resolve customer complaints and issues promptly and professionally.
- Accurately and efficiently manage and process customer orders.
- Stay updated on product changes, promotions, and company guidelines.
- Collaborate with various teams to enhance customer service and experience.




- Maintain accurate records of customer interactions in the CRM system for effective follow-up.

Requirements
- Fluency in Spanish and English, both written and spoken.
- Prior experience in customer service or e-commerce roles is preferred.
- Strong passion for e-commerce and awareness of online shopping trends.
- Exceptional communication skills with a focus on delivering outstanding customer service.
- Knowledge of customer support software and CRM systems is a plus.
- Ability to work independently while managing inquiries in a dynamic environment.
- Strong analytical skills and attention to detail.

Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...

📌 Spanish Speaking E-commerce Support Specialist (España)
🏢 Patrique Mercier Recruitment FR
📍 España