At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various adaptable work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

As an Engineer, Technical Support , you will be a key member of the Technical Team, reporting directly to the Director, Product & Customer Service . You will collaborate across departments,



working closely with Sales, Product Management, and Tech Support teams to support our products.

In this role, you will lead the team to provide technical and installation support for our Canadian Solar products within EMEA region. Your primary goal will be to guide these teams to deliver exceptional in-house support to colleagues and premium service to customers.

KEY RESPONSIBILITIES
• Effectively manage Technical Support, Field & Installation Services, overseeing the provision of technical pre-sales support for customers and the sales team, as well as coordinating Field & Installation services.
• Provide consolidated input to upper management, offering insights and recommendations.
• Foster customer awareness, conduct site visits, customer visits, customer trainings, generate new opportunities, and monitor annual and quarterly revenue and margin contributions.
• Develop complex financial analyses for in

📌 Engineer, Technical Support. (Madrid)
🏢 Canadian Solar
📍 Madrid