02 ago
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RDN Cons
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España
Work Arrangement: Remote position (role to be performed from Greece)
Relocation Requirement: Mandatory – paid relocation package offered
Contract: Full-time
Languages: French (fluent or native)
Position Overview
Our client is recruiting French-speaking Customer Service Agents for a remote customer support role. The position is open to entry-level candidates and requires relocation to Greece prior to employment commencement.
Key Tasks
- Provide customer support in French via telephone, email, and online communication channels
- Handle service requests and questions in accordance with defined guidelines
- Identify and resolve customer issues efficiently
- Accurately document cases and actions taken in internal systems
- Adhere to service level agreements and quality requirements
- Escalate matters when resolution cannot be achieved at first contact
Candidate Requirements
- Fluent spoken and written French
- Good working knowledge of English (level B2)
- Previous customer support experience is not required
- Comfortable working with computer-based tools and systems
- Strong communication and analytical skills
- Ability to perform duties independently in a remote setting
- Willingness to relocate and reside in Greece
Employment Conditions
- Full-time employment contract
- Structured onboarding and training program
- Remote working setup from Greece
- Paid relocation package
- Benefits in line with applicable local employment laws
Equal Employment Statement
All applications will be assessed fairly based on qualifications and job-related criteria.
📌 French Customer Service Agent – Entry Level (España)
🏢 RDN Cons
📍 España