Position: Customer Support Representative

Location: Malaga, Spain

Employment type: Full-time

Work model: on site

DUTIES AND RESPONSIBILITIES:

- Handle incoming contact from customers via phone and mail
- Assist customers and deal with customer complaints promptly and effectively
- Be the first point of contact - resolve customer queries and related requests
- Ensure clients receive the highest level of service at any moment given.

REQUIREMENTS:

- Native/fluent in Danish, both oral and written. Fluent in English (at least B2 level)
- Prior working experience in customer service/support is considered as an advantage
- Previous experience from the banking sector/a credit institution (primarily from the Nordic countries) is considered as an advantage
- Excellent communication skills
- Resourceful and stress resilient personality that can adapt and remain calm in all situations




- Understanding of economics and numbers
- Fast learner who easily adapts to new IT systems and tools
- Able to work independently, while being a team player at the same time
- Since our employees are handling credit information on behalf of our client, we are searching for candidates that have a good and stable economic history, you need to have an absolutely clean credit record (no records of non-payment)

OFFER:

- Excellent remuneration package based on experience, skills and performance
- Performance bonus from the 7th month
- Working hours: Mon- Fri 9AM-6PM
- Be part of a dynamic and creative team with positive and friendly atmosphere
- 23 working days of paid annual leave
- Guidance and tools to reach career potential.

📌 Customer Support Representative - Danish - Malaga (España)
🏢 JUJUR
📍 España