Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Consultant.

Job Description

- Requirements Analysis.

- Design and implement functional solutions in projects.

- Provide effort estimations for projects.

- Work in coordination with the rest of the Omega team and/or the client to contribute to the fulfillment of project objectives.

- Analyze and improve application performance.

- Collaborate with technology providers when required by the project.

- Contribute to the validation of the solution against functional requirements.

- Comply with the agreed software quality standards set by Omega's Technical Management.

- Generate functional documentation for completed projects.

- Collaborate within Omega's community of practice by sharing knowledge.

Requirements & Experience

- Languages (Mandatory): Full professional proficiency in English is required (capable of driving business conversations and fluent written/spoken communication).

- Salesforce Core Expertise: +2 years of proven experience in Salesforce administration, configuration, and consulting roles.

- Multi-Cloud Experience: Strong hands-on experience working with different Salesforce clouds, such as Sales Cloud, Service Cloud, and Experience Cloud.

- Communication & Interlocution: Proven capability to act as a functional liaison between clients and cross-functional technical teams to translate business requirements into functional solutions.

- Methodology: Solid experience working under Agile delivery principles (SCRUM).

WHAT DO WE OFFER





- Permanent contract.

- Adaptable Schedule. We make it easy. Balance your professional and personal life.

- Certifications plan. Improve your skills and get the official certificate from our main partners.

- Home Office. You decide and we support you.

- Flexible retribution (public transport ticket, Ticket restaurtant, …).

- Health insurance.

- OMEGA in action. Our commitment to a better society is not just an intention

- Professional development: Evolve, grow and get where you want to go.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

📌 Salesforce Consultant (España)
🏢 Omega Crm
📍 España