About the Role

We’re looking for a Client Strategy Lead to play a pivotal role in owning client relationships, driving integrated strategy across disciplines (creative, media, CRO), and championing business growth for our clients - and for Pearmill.

You’ll be the connective tissue between our internal teams and our clients - ensuring we’re not only meeting expectations, but identifying new opportunities, surfacing risks early, and creating long-term impact.

This role is not channel- or craft-specific. You won’t be expected to write copy or optimize bids - but you will be expected to understand the dynamics of each and bring the pieces together into a single, compelling strategy.

This role reports into our CEO (for now), but is expected to grow into a leadership path within our client services org as we scale.

What You’ll Do

- Own the client relationship end-to-end, building trust and delivering strategic value across creative, media, and CRO.

- Lead the strategic vision across all disciplines for your accounts - ensuring we’re driving measurable outcomes, not just completing tasks.

- Synthesize input from craft teams (e.g. Paid Social, Creative, Search, CRO) into a cohesive client-facing strategy.

- Facilitate QBRs and strategic check-ins with clients - bringing thought-starters, insights, and cross-functional POVs to the table.

- Identify risks and opportunities early - whether it’s signs of churn or whitespace for upsell - and work with internal partners to act on them.

- Drive internal alignment across media, creative, and CRO so that the whole team is rowing in the same direction.

- Be a retention engine. You are the heartbeat of the account - ensuring we’re meeting goals, exceeding expectations, and expanding the relationship over time.

- Lead or co-lead new client pitches translating agency capabilities into tailored proposals that win new business.

- Maintain awareness of industry dynamics and emerging trends,



providing forward-thinking insights to both clients and internal teams.

About You

- You have 7+ years of experience in performance marketing, strategy, client services, or integrated account management.

- You’re a business systems thinker who can zoom out and connect the dots - across data, creative, and human dynamics.

- You've demonstrated success in growing client relationships and expanding scope beyond initial engagements.

- You're a confident, consultative communicator who can be respectfully confrontational when needed to drive better outcomes.

- You’re proactive, curious, and solutions-oriented - you don’t just flag problems, you propose next steps.

- You have experience managing integrated marketing strategies across multiple channels (paid search, paid social, etc.).

- You can translate ambiguity into action - bringing structure, clarity, and momentum to a situation.

What You’ll Find Here

- Competitive salary with bonus structure tied to client satisfaction, retention, and growth

- 99% coverage for health, dental, and vision

- Distributed, remote, and general culture

- Unlimited vacation with 3-weeks required vacation

- Unlimited mental health or physical health leave

- Remote work budget to make it easier to work from wherever you feel most productive!

- Monthly physical activity budget to get your body moving

- 16 weeks of fully paid parental leave

- Stipend for laptop and other home office equipment

- Annual indoor plant budget

- Annual company-wide retreat

- Yearly stipend for books, seminars, courses, and coaches

- Matching for charitable donations

- Clear career progression path toward senior client leadership roles

Diversity, Equity, and Inclusion

Pearmill is a diverse company with team members hailing from all backgrounds and walks of life. We’re a globally-distributed team and committed to continuing to build a company that represents the world we live in. We encourage candidates of underrepresented groups to apply.

Compensation Range: $100K - $135K

📌 Client Strategy Lead (España)
🏢 Pearmill
📍 España