We're Hiring: Application Operations Engineer (AppOps & Identity)

Location: Fuengirola or Málaga, Spain (Hybrid- Visiting the Fuengirola CS Hub 3x days a week)
‍ Department: Tech / Application Operations

About the Role

We're looking for a proactive and technically skilled Application Operations Engineer to join our growing Tech team.

This is not a traditional support role. You'll be at the heart of our transition from Application Support to modern Application Operations (AppOps) — owning application reliability, driving automation, and ensuring our systems run smoothly at scale.

A key part of this role is Identity & Access Management, where you'll leverage Microsoft Entra ID (Azure AD) to deliver secure, automated, and scalable access to business-critical applications.

If you enjoy solving complex problems, automating processes, and working across teams to improve systems end-to-end — this role is for you.

What You'll Be Doing

Own Application Reliability

- Take ownership of the availability, performance, and stability of key business applications

- Monitor system health, integrations, and user experience

- Proactively detect and prevent issues before they impact users

Lead Incident & Problem Management

- Act as a key owner in application incident management (Tier 2/3)

- Troubleshoot complex issues and perform root cause analysis

- Drive post-incident reviews and continuous improvements

- Collaborate with development, infrastructure, and external vendors

️ Build Monitoring & Observability

- Configure and improve monitoring, alerting, and logging

- Tune alerts to reduce noise and improve signal quality

- Identify trends and risks early using data and metrics

Drive Identity & Access Management (Entra ID)

- Manage user provisioning and deprovisioning across applications

- Implement role-based access control (RBAC) and access governance

- Work with:





- Access packages & entitlement management

- Privileged Identity Management (PIM)

- Automated joiner/mover/leaver (JML) workflows

- Ensure least privilege and zero-trust principles are enforced

- Support audits, access reviews, and compliance initiatives

- ️ Automate & Improve

- Identify repetitive tasks and automate operational processes

- Improve monitoring, deployments, and recovery procedures

- Contribute to reducing incidents and improving system resilience

Collaborate Across Teams

- Act as a bridge between business, development, infrastructure, and security teams

- Provide feedback to improve application design and operability

What We're Looking For

✅ Must-have

- Experience in application support and/or application operations

- Hands-on experience with Microsoft Entra ID (Azure AD):

- User lifecycle management (JML)

- Access control (RBAC, groups)

- Identity governance concepts

- Strong troubleshooting and problem-solving skills

- Experience with ITSM tools (e.g., Jira, ServiceNow)

- Ability to work in a fast-paced, cross-functional environment

Please note that this role involves working from the office three days per week.

Nice to have

- Experience with monitoring / observability tools (APM, logs, tracing)

- Knowledge of identity automation and access governance frameworks

- Familiarity with APIs, integrations, and SaaS ecosystems

- Experience with automation (scripts, workflows, or tooling)

Why Join Us?

- Be part of a major transformation from Support to AppOps

- Work on modern identity and access management challenges

- Drive automation and proactive operations

- Collaborate with international teams across Europe

- Influence the way applications are operated at scale

What Success Looks Like

- Applications are stable, monitored, and proactively managed

- Incidents are reduced and resolved faster

- Access is automated, secure, and audit-compliant

- Operations become scalable, efficient, and data-driven

📌 Application Operations Engineer (AppOps & Identity) (España)
🏢 Sector Alarm Spain
📍 España