Position: Customer Lifecycle Manager

Location: Málaga, Spain

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

- Be the first and main contact point for Cloud technology customers - small and medium businesses
- Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage customers
- Contact 200 leads and create 30 opportunities per month; maintain high daily activity, minimum ~60-90 activities/day
- Determine customers' needs and identify opportunities, deliver a strong first impression, and set the foundation for long-term customer relationships by delivering a world-class customer engagement experience
- Quarterback sales from lead to purchase, leading the sales strategy, maximizing up-sell and cross-sell opportunities by collaborating with Solution Specialists and Partner Connection Managers
- Turn prospects and qualified leads into opportunities and revenue pipeline by applying relevant criteria, e.g., BANT (budget, authority, need, and timeline)
- Forecast sales, pipeline, and usage of the products and solutions in scope
- Collect feedback from customers and articulate it back to the business: "Voice of customer."

REQUIREMENTS:

- Fluent English (verbal and written), fluent or native Danish (verbal and written)
- 2+ years of sales experience with a proven track record of success is required
- Minimum 1 year of IT industry experience required and general knowledge of the IT industry
- High school diploma required; a BA/4-year degree would be an advantage




- Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs
- Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions would be an advantage
- Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantage
- Ability to work independently – drives own personal performance, takes ownership of training and skill enhancement, seeks continuous quality improvement
- Strong interpersonal skills, excellent oral, written, and verbal business communication skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video, and presentations
- Achievement- and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration
- Solid time management skills
- Experience using Microsoft Office Suite applications, Windows OS, and Client Relationship Management (CRM) system(s) such as Dynamics 365, Salesforce, etc
- Passion for cloud technologies and changing the world.

BENEFITS:

- Attractive remuneration with capped sales bonuses
- Working with a big name in the Cloud industry and gaining specialization in it
- Work from Monday to Friday from 9 AM - 6 PM
- Relocation cost reimbursement for candidates from abroad
- Sponsored meals
- International team
- Stimulating environment
- Many opportunities for growth within the company.

📌 Customer Lifecycle Manager - Danish (España)
🏢 JUJUR
📍 España