We are looking for an experienced 2nd Line Support Engineer to support a client environment in Barcelona.
This is a long-term, part-time requirement. You must be available to work onsite in Barcelona for two days every week throughout the full 12-month contract.
The environment uses Cisco Meraki network infrastructure, so we need someone with a strong background in networking who can confidently diagnose and resolve both end-user support and connectivity issues.
Responsibilities will include:
· Providing onsite 1st and 2nd line technical support
· Diagnosing and resolving hardware, software and connectivity issues
· Troubleshooting within a Cisco Meraki network environment
· Managing incidents through to resolution and escalating where required
· Supporting users professionally within a client-facing environment
· Maintaining clear records of incidents, resolutions and outstanding actions
We are looking for someone with:
· At least three years’ experience in IT support and networking
· Previous experience working at 2nd line level
· Strong practical knowledge of network troubleshooting
· Experience with Cisco Meraki infrastructure would be highly advantageous
· The ability to work independently within a customer environment
· Residence in Barcelona or within a realistic commuting distance
· Availability to work onsite two days per week for the full 12-month contract.
The specific working days and start date will be confirmed with suitable applicants.
Please apply with an up-to-date CV and details of your availability.
Job Type: Contract
Contract length: 12 months
Pay: 28.00€ - 32.00€ per hour
Work Location: In person
📌 2nd Line Support Engineer (España)
🏢 Beaumont IT
📍 España
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