Role Overview
We are seeking a passionate and client-focused Client Advisor to join our team in Madrid, representing our esteemed brand within the luxury retail sector. As a key point of contact for our clientele, you will deliver exceptional service, build lasting relationships, and embody the brand’s values through every interaction.

Key Responsibilities

- Provide each client with a personalized and memorable shopping experience, reflecting the highest standards of luxury service.

- Engage with clients to understand their needs and offer tailored product recommendations to enhance satisfaction and loyalty.

- Contribute to a welcoming and elegant boutique environment by supporting daily operations and maintaining impeccable product presentation.

- Act as a brand ambassador by demonstrating in-depth product knowledge and delivering compelling storytelling to inspire clients.

- Leverage CRM tools to support clienteling efforts,



including follow-ups, client outreach, and relationship building.

- Work collaboratively with the team to achieve individual and boutique sales goals.

- Uphold visual merchandising and stock management standards to ensure a premium in-store experience.

Profile Requirements

- Previous experience in a client-facing role, ideally within the luxury retail or fashion industry.

- Strong interpersonal and communication skills, with the ability to create genuine client connections.

- Detail-oriented, organized, and proactive in delivering outstanding service.

- Fluent in Spanish and English; additional languages are considered an asset.

- Passion for luxury, fashion, and delivering a best-in-class client experience.

📌 Client Advisor - Madrid (España)
🏢 Dolce & Gabbana
📍 España