Icelandic-Speaking Customer Service Representative | Barcelona, Spain

We are looking for an Icelandic-speaking Customer Service Representative to join an international team based in Barcelona, Spain .

If you are customer-oriented, enjoy solving problems, and thrive in a multicultural environment, this is an excellent opportunity to develop your career with a integral organization.

What You'll Do

- Provide professional customer support via phone and email.
- Assist customers with service-related, payment, and technical inquiries.
- Deliver accurate information while following established procedures.
- Ensure a high level of customer satisfaction through effective communication and problem-solving.
- Collaborate with internal teams to resolve customer requests efficiently.

Requirements

- Native or C2 level Icelandic .
- Advanced English .
- Strong communication and interpersonal skills.




- Good computer skills (MS Office and CRM systems).
- Customer-focused with a proactive, solution-oriented mindset.
- Previous customer service or contact center experience is an advantage.

What We Offer

- Location: Barcelona, Spain
- Schedule: 38.5 hours/week, Monday–Sunday (rotational shifts)
- Working Hours: Between 09:00 and 20:00
- Salary: €22,249 gross/year
- Temporary employment contract
- 27 working days of annual leaveComprehensive onboarding and paid training
- Ongoing learning and career development opportunities
- International and multicultural work environment
- Additional employee benefits and wellness programs

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📌 Icelandic-Speaking Customer Service Representative (Barcelona)
🏢 FH Collective Academy
📍 Barcelona