Key Responsibilities

- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

- Support travelers with booking updates, modifications, cancellations, and special requests.

- Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

- Follow up to confirm trip details and gather feedback post-travel.

- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

- Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

- Exclusive travel perks and access to industry-only discounts.

- Professional development through ongoing training, mentorship, and team support.





- Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

- Strong written and verbal communication skills.

- Experience in customer service—ideally in travel, tourism, or hospitality.

- High attention to detail with strong organizational and follow-through habits.

- Tech-savvy and quick to adapt to new systems and booking tools.

- A genuine love for travel and helping others design unforgettable journeys.

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📌 Remote Travel Advisor (Murcia)
🏢 Sweetcarolinatravels
📍 Murcia