Systems Engineer, ESC Managed Operations

Job ID: | Amazon Spain Services, S.L.U.

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high‑availability AWS services—including EC2, S3, Dynamo, Lambda, and Bedrock—exclusively for EU customers. For more information on ESC, please check out our blog:

Responsibilities

- Oversee the launch of ESC in 2025, working closely with integral AWS teams.
- Influence the evolution of AWS services and technology by collaborating with technology leaders to enhance day‑to‑day operations.
- Ensure continual improvements in availability, reliability, latency, performance, and efficiency of ESC.
- Participate in on‑call rotations to resolve incidents outside of business hours.

Eligibility Requirements

- Fluency in written and spoken English.
- Must be a national of an EU member state residing in the EU.
- Amazon will provide relocation support for successful applicants relocating within the European Union.
- Employees will participate in an on‑call rota.

Basic Qualifications

- Demonstrated expertise in systems engineering working with hardware, software, networking, and operating systems.
- Experience scripting processes in Bash, Python, or Ruby.
- Solid understanding of Linux and networking,



with the ability to troubleshoot and anticipate problems affecting performance, reliability, or availability.
- Ability to lead the creation, revision, or improvement of standard operational procedures (SOPs) and drive operational best practices.

Preferred Qualifications

- Experience with monitoring frameworks (e.g., CloudWatch, Datadog, Grafana, Elastic).
- Experience mentoring junior engineers and leading cross‑organizational strategic efforts.
- Experience supporting services in AWS or other cloud systems.
- Experience operating 24x7 high‑availability distributed software applications and performance tuning.
- Experience with Infrastructure as Code (e.g., CDK, CloudFormation, Puppet, Chef, Ansible).

EEO and Accessibility Statement

Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the hiring process, please visit If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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📌 Systems Engineer, ESC Managed Operations (AWS) (Madrid)
🏢 Amazon
📍 Madrid