Responsibilities:

As a Supply Account Manager, you will be a key liaison between the company and its network of accommodation providers. Your primary responsibility will be to nurture and expand relationships with existing partners, ensuring mutual success and maximizing the availability and quality of inventory on our platform. This role requires a combination of strong relationship-building skills, analytical abilities, and a deep understanding of the hospitality industry

Your key duties include:

1. Supplier Relationship Management:

- Cultivate and maintain strong relationships with existing accommodation suppliers to ensure satisfaction and loyalty.
- Understand supplier goals and challenges to provide tailored solutions that mutually benefit both parties.
- Serve as the primary point of contact for supplier inquiries and concerns, ensuring prompt and effective resolution.

2. Account Management:

- Develop and implement upselling strategies to increase booking volume within existing accounts.
- Regularly assess account performance, identifying areas for improvement and implementing corrective measures.
- Provide regular reports on sales performance, client feedback, and market trends.
- Conduct in-depth analysis of account data to identify opportunities for improvement and optimization.
- Act as a brand ambassador for RTX in your region

3. New Supplier Acquisition:

- Identify and target potential accommodation suppliers with a strong presence in the market.
- Conduct thorough market research to understand supplier needs and industry trends.
- Assess and evaluate to ensure they meet the criteria for partnership such as integration methods and financial terms.
- Benchmark critical analysis

4. Internal Stakeholder Management:





- Work closely with internal teams to solve issues, identify opportunities for synergy and enhanced efficiency.
- Foster a culture of collaboration, encouraging open communication and knowledge-sharing.

Attributes:

We seek an idóneo candidate who possesses the following attributes:

- Extensive Industry Network: You should have a vast network and established relationships within the hotel distribution industry
- Tech and Data: Analytical mindset with ability to interpret data and provide actionable insights.
- Solution-Oriented and Collaborative: Demonstrate ability to find innovate solutions and build strong, collaborative relationships with partners.
- Highly Organized and Self-Motivated: Exhibit a high degree of organization and self-motivation to manage tasks and responsibilities effectively.
- Process and Outcome-Drive: Approach your work with a focus on processes and outcomes, ensuring that objectives are met efficiently.
- Excellent Communication Skills: Display strong communication skills with a genuine desire to provide assistance and support to both clients and internal teams.

Qualifications:

- Graduate with an associate's degree or higher.
- Possesses excellent oral and written proficient in English.
- Demonstrates 3 - 5 years of experience in the B 2 B/Wholesale industry.
- Familiarity with CRM tools such as Salesforce will be an added advantage.
- Technical skills and familiarity with XML/API integrations is favourable and will be a significant advantage.
- Strong relationship management skills with internal and external stakeholders.
- Outstanding analytical and numerical, and problem-solving skills.
- Ability to travel when necessary.

Job Types: Full-time, Contract

Work Location: Remote

📌 Supply Account Manager (España)
🏢 Rakuten Travel Xchange
📍 España