What youll do

- Act as the primary contact for customers throughout the contract renewal process, building trust and nurturing long-term relationships.
- Qualify renewal opportunities, assess client needs, and convert renewals into revenue by recommending upgrades, renewals, or additional solutions.
- Work with small and medium-sized businesses across diverse industries to understand their usage, propose tailored solutions, and support their success.
- Coordinate with sales, technical, and operations teams to ensure smooth renewals; manage internal communication, handle inquiries, and deliver timely outcomes.
- Maintain precise records of customer interactions, renewal status, and pipeline activity in the company CRM system.
- Deliver clear and informative communication about products, services, and licensing options to help clients make informed decisions.
- Support client retention and satisfaction by proactively addressing issues, offering guidance, and ensuring high-quality service throughout renewal cycles.

What we're looking for

- Native or fluent Dutch (C1) and competent English (B2), with excellent verbal and written communication skills.
- At least 2 years experience in sales, account management, customer success or a similar role ideally working with clients in a service/tech-oriented environment.
- Track record of meeting or exceeding renewal targets or sales KPIs; strong presentation, negotiation and relationship-management skills.
- Good familiarity with SaaS or cloud-based products/platforms; ability to understand product offerings and explain them to clients.
- Proficiency with standard business tools (e.g. CRM, Office suite).
- Self-motivated, goal-oriented, and able to collaborate cross-functionally across teams to deliver client-focused results.

Whatu2019s on offer





- A base salary plus performance-based bonuses.
- Medical insurance and additional benefits.
- Hybrid work model blending remote flexibility and office-based collaboration.
- Wellness Fridays during summer, among other perks.
- The opportunity to build your career in a growing, international-oriented company with real responsibility and impact.
- The choice between two great Spanish lifestyles: coastal relaxed living in Benalmu00e1dena or vibrant city and beach life in Valencia.

Why Benalmu00e1dena or Valencia?

Benalmu00e1dena

- Perfectly situated on the Costa del Sol, Benalmu00e1dena offers a coastal lifestyle with beaches, mild Mediterranean climate, and easy access to southern Spainu2019s amenities.
- Living costs (housing, everyday expenses) remain more affordable than in many major European cities, idóneo for those who appreciate comfort without overspending.
- The town combines expat-friendly communities, modern services, and a relaxed pace of life while remaining well connected (e.g., with a nearby international airport).

Valencia

- Valencia offers a balanced Mediterranean lifestyle: beautiful beaches, pleasant weather, a rich cultural scene, and the convenience of a modern city great for work and leisure.
- The cost of living (rent, utilities, groceries) remains reasonable compared with larger capitals, making it an attractive option for international professionals seeking quality of life.
- As a city with growing international appeal and infrastructure, Valencia provides access to good services, transport, and social/cultural amenities.

If youu2019re fluent in Dutch, experienced in sales or renewals, and ready to combine a rewarding career with the relaxed, sunny lifestyle of coastal or Mediterranean Spain this Renewals Specialist role in Benalmu00e1dena or Valencia could be an excellent fit.

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📌 Renewals Specialist - Benalmádena or Valencia, Spain
🏢 Nordicrecruiters
📍 Benalmádena