02 ago
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Nuitee
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Barcelona
Nuitée in Barcelona is seeking an experienced Customer Service Representative to manage urgent customer issues, travel disruptions, and high-priority cases within a fast-paced, integral 24/7 operation. You will act as a key escalation point and own cases until resolution.
You’ll coordinate with hotels, airlines, and partners, keep thorough incident records, monitor SLA timelines, and contribute to team improvements while delivering calm, clear communication across phone, email, and chat channels.
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📌 Travel Disruptions Specialist - Bilingual Support (24/7) (Barcelona)
🏢 Nuitee
📍 Barcelona