Grow Your Career as anAutomotive Customer Consultant!

Become part of an innovative and collaborative environment where creative thinking and hands‑on problem‑solving drive success. If you’re seeking a meaningful role where your expertise can truly make a difference, this could be the idóneo opportunity for you.

Role Overview:

As an Automotive Customer Consultant, you will act as the primary contact for customers requiring technical assistance. You’ll address inquiries, troubleshoot issues, and provide clear, solution‑focused guidance. Your goal will be to deliver timely and tailored support that enhances customer satisfaction and upholds excellent service standards.

Key Responsibilities:

- Client Assistance: Provide professional technical support through phone, email, and chat channels.
- Troubleshooting: Diagnose, investigate, and resolve technical concerns with effective, customized solutions.
- Cross-Functional Collaboration: Work closely with internal teams to ensure efficient case resolution and continuous service improvement.
- Documentation: Accurately record customer interactions, issues, and resolutions in internal systems.
- Service Excellence: Deliver dependable,



high-quality support that builds customer confidence and long‑term relationships.

Requirements:

- Language Skills: Fluent in Germany (C2) and English (B2)
- Eligibility: EU citizenship or valid Irish residency card
- Experience: 2 years in of experience in Technical Customer Support and/or Customer Support
- Mindset: Curious, adaptable, and eager to grow within an international environment

Why join us:

- Competitive Salary : Your expertise and dedication are rewarded
- Language Bonus : Additional rewards for your language proficiency
- Meal Allowance : Daily support during your work hours
- Health & Life Insurance : Comprehensive benefits for your well‑being
- Collaborative Team : Be part of a communicative and supportive work environment
- Relocation Assistance : Smooth transition support for your move
- Onsite Work: Engage and grow in a collaborative office environment

Ready to Elevate Your Career?

Apply now to take your technical support career to new heights while delivering exceptional customer experiences!

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📌 German Automotive Customer Consultant in Barcelona
🏢 Talent
📍 Barcelona