Medier isn’t just a marketing agency - we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns - we deliver results.

Our philosophy is simple - hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

We are looking for a Senior Account Manager to take ownership of strategic partner relationships for our CRM platform. This role goes beyond operational communication - we are seeking a mature, business-oriented professional who can drive adoption, communicate product value at a strategic level, and influence long-term partner success.

You will act as the key interface between our CRM product and external partners, ensuring alignment, transparency, and continuous growth.

Key Responsibilities

- Own and manage relationships with key partners
- Proactively communicate product updates, releases, and roadmap changes
- Lead high-level product demos and strategic onboarding sessions




- Drive CRM feature adoption and ensure partners maximize platform value
- Identify upsell and expansion opportunities
- Translate partner feedback into structured business cases for Product and Tech teams
- Coordinate cross-functional initiatives (Product, Tech, BI, Support)
- Monitor partner performance metrics and proactively suggest improvements
- Prepare executive-level presentations and QBR materials

Requirements

- 4+ years of experience in Account Management / CRM / SaaS / B2B tech
- Strong background in managing strategic or enterprise accounts
- Ability to communicate both with technical teams and C-level partners
- Strong commercial mindset and understanding of SaaS growth models
- Excellent organizational and follow-up skills
- Fluent English (spoken and written)

Strong Advantage

- Experience in CRM / marketing automation platforms
- Experience in iGaming, Fintech, or performance-driven industries
- Analytical mindset and ability to interpret KPIs
- Experience working with cross-border teams

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📌 Senior Account Manager (CRM SaaS) - Valencia, Comunidad Valenciana, Spain
🏢 Talent
📍 Valencia