Russian-Speaking Customer Support Specialist | Lisbon

Join a integral technology leader behind one of the world's largest social media platforms, part of Meta ecosystem, supporting businesses in scaling their digital presence.

You will work in a fast-paced international environment, helping small and medium-sized businesses grow through online advertising solutions.

Location: Lisbon, Portugal (On-site)
Type: Full-time | Permanent
Languages: Russian (C2) + English (C1+)

How to Apply; Send your CV to [email protected] or UseApplication Form

What You’ll Do

- Support SMB clients via chat, email, and phone
- Assist with digital advertising campaigns and platform usage
- Provide pre- and post-sales support
- Identify growth opportunities and optimize client performance
- Share product feedback with internal teams

Requirements

- Russian (C2) and English (C1+)
- Strong communication and problem-solving skills
- Customer-first mindset with empathy




- Ability to manage and de-escalate complex situations
- Basic computer skills (advanced skills are a plus)
- Health insurance from day one
- Relocation support (housing + flights)
- Meal allowance + free healthy meals on-site
- Career development and internal growth opportunities
- Easy access to public transport

Why This Role Stands Out

- Direct exposure to global digital advertising ecosystem
- Strong entry into tech & social media industry
- Full relocation package ideal for international candidates
- High-growth environment with structured training

This role is ideal for candidates who want to break into global tech and digital advertising — top performers will quickly transition into specialized or client-facing growth roles within the ecosystem.

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