As a Technical Support Engineer at Comba Telecom, you will be responsible for delivering expert-level post-sales technical support on hardware and software across our portfolio of wireless communication solutions, including repeaters, DAS, Open RAN, and small cell systems. You will play a key role in ensuring customer satisfaction by providing hands-on support, troubleshooting, training, and technical consultation. Additionally, you will collaborate closely with our R&D;, product, and marketing teams to ensure the successful deployment and optimization of our solutions.

Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.
Responsibilities

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- Provide comprehensive post-sales technical support on hardware for Comba wireless products, including repeaters, DAS, Open RAN, and small cell systems.

- Support the sales and marketing teams in technical pre-sales activities such as solution design, product testing, proposal preparation, and on-site product installation and commissioning.

- Deliver technical training to partners, customers, and internal teams; participate in product exhibitions, demos, and technical seminars.

- Troubleshoot and resolve product and system issues in a timely and professional manner, ensuring minimal disruption to customer operations.





- Maintain regular communication with the R&D; team to stay updated on product developments and technology trends; ensure technical knowledge is continuously updated.

Qualifications

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- 3+ years' of technical support experience (hardware and software)

- Bachelor’s degree or higher in Telecommunications, Computer Science, Electrical Engineering, or a related field.

- Fluent in English, with strong written and verbal and troubleshooting skills

- Able to travel across countries to support customer deployments and training (mainly Europe).

- Hands-on experience in wireless telecommunications, especially in the deployment and maintenance of telecom network infrastructure.

- Prior experience working on telecom network rollouts (domestic or international) is highly desirable.

- Background in wireless engineering or network optimization is an advantage.

- Self-motivated, solution-oriented, and able to work independently or as part of a cross-functional team. xcskxlj

- Based in Madrid is preferred, though not mandatory.

Seniority

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- Associate

Employment details

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- Full-time

Job function

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- Engineering, Project Management, and Quality Assurance

Industries

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- Telecommunications

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📌 Technical Support Engineer (Madrid)
🏢 Comba Telecom
📍 Madrid