Yuno is seeking a Staff Incident Manager to own the major incident lifecycle end to end. You’ll set the standard for detection, response, and learning, coordinating cross‑domain teams in a You Build It, You Run It environment.You will drive on-call rotations, improve MTTR, and ensure clear merchant-facing updates and internal escalation. The role emphasizes turning postmortem findings into actionable roadmap work and maintaining incident severity models.
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📌 Staff Incident Manager Lead Major Incident Response Remote (Madrid)
🏢 Yuno
📍 Madrid
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