Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation. For more information, please visit solera.com.
The Role
This Role is assigned to AUTOonline, a Solera solution, for the German market. AUTOonline is Europe’s largest online salvage exchange and a leading online marketing portal for used vehicles from commercial fleets. We bring together insurance companies, experts, workshops, manufacturers, fleet professionals,



and recyclers on a single digital platform that simplifies the entire buying and selling process from valuation to vehicle collection. There are a lot of advantages to being the top dog, especially for our customers. With innovative products, our tried-and-tested, versátil software and a professional service team, we meet the needs of the automotive industry and create added value with our expertise.
The role reports directly into the Customer Support Manager and International Customer Support Product Lead for Autoonline and is responsible for the day-to-day management and motivation of approximately 15 team members in various countries.
Performance management is a key activity within the role ensuring that your team delivers high quality interactions using various KPIs and SLA measure to assess, monitor and improve performance. Recruiting, retaining and developing teams of data support representatives is a key requirement of the role as is the ability to communicate clearly with

📌 Data Entry Support Team Lead (España)
🏢 Solera
📍 España