The Opportunity

Global Education & Retail Excellence Manager

Location: Barcelona/London

Mission:
Reporting to our General Retail Excellence & Education Head of , our Global Education Manager is responsible for end-to-end program management of the Retail Academy—our global flagship learning platform. This role ensures the Retail Academy is strategically designed, flawlessly executed, and continuously improved.

The role requires a highly organized and proactive learning professional with strong Program management capabilities, a solid understanding of retail education environments and the ability to coordinate complex initiatives across global stakeholders. The successful candidate will combine operational excellence with a strategic mindset, ensuring the Retail Academy delivers impactful, relevant, and high-quality learning experiences that support business priorities across brands and markets.

What you'll get to do

1. Retail Academy Program Management
- Lead the end-to-end management of the Retail Academy, ensuring smooth planning, coordination,



and delivery of all learning initiatives.
- Build, maintain, and continuously update the general Retail Academy masterplan and calendar.
- Coordinate the preparation and execution of in-person sessions, ensuring high-quality delivery and a seamless participant experience.
- Facilitate learning sessions when needed.

2. Stakeholder Collaboration & Learning Relevance
- Partner closely with Global Education, Brands, and Markets to ensure learning content is relevant, impactful, and aligned with business priorities.
- Act as the main operational point of contact for HR, Markets, and Brand Education teams in relation to the Retail Academy.
- Foster strong collaboration across stakeholders to support the successful rollout and continuous evolution of the Academy.

3. Learning Impact & Continuous Improvement
- Track key participation metrics, including attendance, engagement, and completion rates.
- Conduct impact assessments a

📌 Global Retail Excellence Manager (España)
🏢 No Specific Brand
📍 España