About the Role

This position is exclusively for Spain citizens or candidates who hold a Spanish working Visa who live or are willing to relocate to Madrid.

We are looking for a Conversational Designer who is capable of combining Artificial Intelligence with the best UX Design practices to create and evolve agile, effective, and humanized conversational interactions. This person will have the opportunity to consider the entire user journey, designing intelligent and intuitive solutions for multiple digital channels such as WhatsApp, Blipchat, Messenger, Instagram, among others.

Creative, technical, and analytical skills, along with strong collaboration abilities, are essential for this position, as it will involve a great deal of interaction between countries such as Mexico and Brazil. Additionally, as a general company, Blip values knowledge of other languages, especially English..

In your day-to-day, you will work in squads and also and also have the opportunity to participate in innovation and continuous improvement initiatives applied to conversational design.



You will also benefit from regular knowledge-sharing meetings, career development plans, and interactive reports to track your performance.

The main responsibilities you will have are:
- Gather, use, and apply inputs that enable the construction and evolution of the product based on the client’s business goals/rules and user needs;
- Analyze needs, technical feasibility, and opportunities for using AI in each delivery;
- Conduct workshops and other dynamics with clients and users for diagnostics, co-creations, and validations;
- Design end-to-end conversational flows, applying UX best practices and cognitive principles (NLP, Generative AI, Regex, Fuzzy Matching) to ensure fluid and effective interactions;
- Model, monitor, and improve chatbot AI, ensuring brand and language consistency across all user touchpoints;
- Master the Blip platform’s functionalities, our AI products, and other cognitive solutio

📌 UX Conversational Designer – Chatbots (Madrid)
🏢 Blip Global
📍 Madrid