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Key purpose:

To lead and provide a professional and personalized service experience and fulfil all guests requirements from their arrival to departure.

The F&B; Team Leader is responsible for servicing the guests to the highest of standards.

The Team Leader will oversee any tasks related to the F&B; service including mise-en-place, table set ups, service, and all other tasks required to ensure the guests total satisfaction from their arrival to departure.

Duties and responsibilities:
- Achieve total Guest satisfaction and organizational profitability through effective utilization of all resources
- Updating the owner preference, likes and dislikes, reporting directly to the F&B; Manager and Supervisors.
- Follows all the owner needs until they are completed to the total satisfaction, with each food course and/or beverages.
- Service of food and beverages: arrange table setting, service of welcome drinks at any time the owner is welcomed in the residence.




- Acquire indepth knowledge of food and beverage menu
- Performs all owner duties with the sense of priority and dedication, serving in a calm, discrete and courteous manner, respecting timing standards.
- Ensure a clean dining area, reception rooms, maintaining cleanliness of work.
- Takes notes of all the information, updates and instruction and giving proper handover to your Supervisor before signing off from the shift
- Maintain effective communication with all Food & Beverage related departments, ensuring the guests requests and preferences are anticipated and handled effectively as well as ensuring that the F&B; team on duty are fully conversant with the days operations and responsibilities and tasks.
- Ensure that impeccable grooming standards are maintained by the team, whilst personally presenting a professional image

Qualifications, skills and experience:
- 3 years Diploma Hotel school
- Bachelors Degree in hotel Manage

📌 F&B Team Leader (Madrid)
🏢 Ithemba Recruitment- Sourcing Top Talent
📍 Madrid