Hey there

Club GLOBALS is looking for a CRM & Automation Systems Manager. This role centers around optimizing operational workflows, standardizing data processes, and managing CRM platforms (specifically Zoho) with a focus on automation and systems improvements.

Key Responsibilities:

You will work closely with our COO to assure that our database is always clean, efficient and ready to serve our community

CRM Management: Oversee Zoho CRM, ensuring efficient tagging and integration with other business tools and maintaining high data quality standards.

Process Automation: Design, implement, and manage automation workflows to optimize routine tasks and improve operational efficiency using Deluge and Zoho tools.
Data Standardization: Develop data flows, ensuring consistency, accuracy, and accessibility of business data documentation.
System Optimization: Evaluate and enhance existing systems, focusing on continuous improvement to support strategic growth and scalability.
Cross-Functional Collaboration:



Work with stakeholders to translate business requirements into system functionalities and automation solutions.

Requirements
- Currently pursuing or recently completed a degree in Information Systems, Computer Science, Data Science, Business Administration, or a related field.
- Experience in CRM management and automation platforms, specifically Zoho CRM and Deluge scripting (not mandatory).
- Demonstrated experience and interest in data standardization, process automation, and systems optimization.
- Knowledge of automation tools and principles, with familiarity in workflows across CRM, ERP, and integration platforms.
- Solid understanding of data governance, data cleaning, and data migration practices.
- Strong analytical, written, and verbal communication skills.
- Problem-solving mindset with a focus on process efficiency and scalability solutions.
- Ability to work independently and collaboratively with cross-functional teams.
- Familiarity with API integration

📌 GLOBALS CRM (Barcelona)
🏢 Club GLOBALS
📍 Barcelona