Job Description

Join Our Team as a Station Manager – Lead, Manage, and Drive Success

Are you a dynamic leader with a passion for operational excellence and customer satisfaction? We’re looking for an experienced Station Manager to oversee the daily operations of our car rental station, manage a high-performing team, and ensure a smooth and efficient customer experience.

Key Responsibilities:

1. Operational Management:
- Oversee day-to-day operations, ensuring all processes run smoothly and efficiently.
- Manage the availability, maintenance, and condition of the vehicle fleet.
- Coordinate vehicle rentals, returns, and cleaning schedules for optimal efficiency.

2. Customer Service:
- Ensure high levels of customer satisfaction by addressing inquiries, resolving issues, and managing complaints.
- Train and support staff in delivering excellent customer service at every interaction.

3. Staff Management:
- Recruit, train, supervise, and evaluate station staff, including rental agents and customer service representatives.




- Schedule staff shifts and manage workloads to ensure operational efficiency and coverage.

4. Sales and Financial Management:
- Monitor and achieve sales targets, including upselling additional services.
- Manage the station’s budget, control operational costs, and ensure profitability.

5. Fleet Management:
- Oversee fleet operations, ensuring vehicles are well-maintained, clean, and ready for rental.
- Work closely with maintenance teams to ensure timely servicing and repairs.
- Optimize fleet utilization to meet customer demand and minimize idle time.

6. Compliance and Safety:
- Ensure all station operations comply with company policies, industry regulations, and legal requirements.
- Maintain a safe and secure environment for both employees and customers.
- Oversee proper documentation and record-keeping for all transactions.

What We’re Looking For:
- Proven leadership and management experience in a fast-paced environment.
- Strong custom

📌 Station Manager (Leganés)
🏢 Europcar
📍 Leganés