Job Title:
Customer Representative (German-speaking) - Remote - Sports industry MA01
Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Customer Representative in (remote), you will be part of our team of game-changers who are powering the brands of the future in the Sports industry.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As a Customer Representative on our team, you will:
- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers
- Handle incoming customer contacts (via telephone and e-mail), log call details onto call tracking systems and perform call follow ups according to procedures
- Perform outbound contacts (via telephone, email or any other means) in response to generated issues and update information onto call tracking system according to procedures
- Ensure correct presentation of the customer’s corporate and brand images in all interactions
- Enrich and localize the knowledge database from new incoming contacts
Concentrix is a great match if you:
- Are proficient or bilingual in German plus an advanced level of English
- Are self-motivated, team player and supportive person
- Have active listening and comprehension skills
- Are outgoing and open minded
- Have very good wr
📌 Customer Representative (Barcelona)
🏢 Concentrix
📍 Barcelona
Postulate a este anuncio
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