02 ago
|
Teleperformance Spain
|
Barcelona
02 ago
Teleperformance Spain
Barcelona
Description
Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere This role is tailored for individuals who can navigate the complexities of the Italian market, targeting companies with high potential and a tech-focused environment.
Responsibilities:
- Make outbound customer calls to promote and sell services.
- Create, maintain, and update a customer database with complete information.
- Consolidate and build the customer base.
- Record outbound call history and customer responses in detail.
- Ensure consistent customer follow-up.
- Monitor competitors’ products or services and develop selling strategies.
- Handle customer needs and inquiries.
Requirements
- Language Skills: C2 level of Italian. Good level of English (oral and written).
- Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.
- Able to perform tasks independently with some supervision.
- CRM Skills: proficient CRM experience,
comfortable with using CRM software to track customer interactions and assist in sales processes.
- Communication Skills:
- Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
- Personal Skills: Proactive and motivated. A customer-oriented team player.
Specialized Skills Italian Market:
- Italian Market Knowledge: understanding of the Italian business culture. Knowledge of regional differences within Italy, recognizing the particularities of each area to tailor sales strategies.
- Familiarity with the key sectors of the Italian economy, identifying business opportunities and understanding the specific needs of each industry.
- Italian Communication: ability to communicate with Italian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.
- Understanding of the nuances of Italian busin
📌 Italian speaking Sales Development Representative (Barcelona)
🏢 Teleperformance Spain
📍 Barcelona