02 ago
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Marriott Hotels Resorts
|
Barcelona
02 ago
Marriott Hotels Resorts
Barcelona
Description
Additional Information: This hotel is owned and operated by an independent franchisee, Selenta Hospitality Manco, S.L.,. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Position Purpose:
Drive the highest levels of guest and client satisfaction before, during, and after each event by ensuring compliance with the hotel's standards, procedures, and service excellence guidelines. Act as the primary point of contact and account owner for each assigned event, taking full responsibility from confirmation through successful completion while working in alignment with the hotel's operational framework and service culture.
Main Responsibilities:
-Organize and coordinate hotel events,
ranging from small meetings to large conferences and social celebrations.
-Negotiate and manage contracts related to events and hotel services, overseeing the entire contracting process from group confirmation through contract execution.
-Prepare and manage event budgets, ensuring profitability and financial efficiency.
-Issue invoices, manage payments and vouchers, and monitor event payment status to ensure timely collection.
-Deliver exceptional customer service, ensuring guest satisfaction and fostering long-term client relationships.
-Oversee all event logistics to ensure flawless execution and provide an outstanding guest experience.
-Evaluate event performance, gather feedback, and propose continuous improvement initiatives.
-Participate in regular team meetings to coordinate and plan future events while maintaining effective communication with internal departments to ensure seamless service deli
📌 Groups & Events Coordinator (Barcelona)
🏢 Marriott Hotels Resorts
📍 Barcelona