Technical Support Advisor (German‑Speaking) – On‑site MA05
Contact Center | Barcelona, Spain
Experience the power of a game‑changing career
Want to be part of an innovative and growing team? Were a integral technology and services leader that powers the brands of the future. We help well‑known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If youre looking to grow and be inspired, as a Technical Support Advisor in Barcelona (On‑site), you will be part of a team of game‑changers who are powering the brands of the future in the fashion industry.
Career growth and personal development
This is a great opportunity to experience the power of whats next and develop friends for life at the same time. Youll receive full training, access to cutting‑edge technologies, and continuous support to help you succeed and grow in your career.
What you will do in this role
In everything we do, we believe in doing right by and for people — our clients, their customers, our people, our community,
and our planet.
As a Technical Support Advisor, you will:
- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time
- Troubleshoot technical issues and provide timely, accurate resolutions
- Educate customers on product usage, updates, and best practices
- Create and manage support tickets to ensure proper tracking and resolution
- Collaborate with internal teams to resolve complex or escalated cases
- Maintain accurate customer records and documentation in internal systems
Your qualifications
We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. Your natural talent for helping others and delivering outstanding customer experiences will make you a great fit.
You are a great match if you:
- Are proficient or bilingual in German with an advanced level of English
- Have a positive attitude toward working in a customer ser
📌 Technical Support Advisor (Barcelona)
🏢 CBT
📍 Barcelona
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.