Job Description:
An opportunity for a Digital Customer Manager has arisen within Airbus Defence and Space, Getafe (Madrid).
MISSION
The department is in charge of framing and delivering digital tools and processes for aeronautical operations of our customer's fleet.
The team spreads across several countries, including customer's locations and Getafe, and embraces several nationalities and profiles, such as engineers with a background in airworthiness, MRO, digital solutions, etc.
The jobholder will reinforce the team constellation by focusing on new solutions and new customers, understanding the current operation and its potential improvements, targeting transport programs such as A400M and MRTT.
RESPONSIBILITIES
- Understand and manage the particular needs of the digital flow of the A/C configuration and maintenance data between different systems, including customer's, to ensure the fidelity of the digital and physical A/C, as well as enable smooth and secure data sharing.
- Support and develop customer and Industry needs by understanding the information processes and IS/IT Systems involved in the A400M/MRTT/Eurodrone/Eurofighter Maintenance to lead different related projects in the frame of system evolution and in service support. Typical systems, so called Ground Support Devices, would be: MDS, MOSS, Smartforce Products, PMT, IETPX
- Contribute to the integration of the mentioned IS/IT systems with the growing new tools under Smart Force portfolio.
- Provide inputs to develop new services based in the digital tools evolution and customer´s needs evolution.
- Engage the projects with Support Continued Airworthiness ( Part 145 and Part M compliance) and information security requisites where applicable.
- The job deliverables and integration targets will be focused not only on leading the different involved technical teams but also the planning and monitoring of the project schedule, costs , risks identification and stakeholders engagement including customers , Pr
📌 Digital Customer Manager (Getafe)
🏢 Airbus
📍 Getafe