Location: Madrid (Onsite)
Team: Publisher Success
About Refinery89
Refinery89 is a Dutch AdTech company headquartered in Madrid, working with premium publishers worldwide to optimize programmatic advertising performance. Through advanced, data-driven technology, Refinery89 helps publishers increase revenue, improve efficiency, and gain greater transparency across their monetization stack.
The company operates with an international, highly specialized team focused on delivering measurable results, operational excellence, and long-term partnerships in an evolving digital advertising ecosystem.
About the Role
As an Account Manager – Publishers (Brazil), you will manage and grow relationships with premium Portuguese-speaking publishers, acting as their main point of contact and trusted advisor. Your focus is to ensure strong performance, high satisfaction, and long-term retention by combining relationship management, performance optimization, and proactive support.
You will work closely with internal teams—including Publisher Sales, Technical Account Managers, AdTech, Product,



and Finance—to deliver measurable outcomes while maintaining a consistently high-quality publisher experience.
Key Responsibilities
- Account Ownership & Growth
- Manage and grow relationships with premium publisher accounts in Brazil via email, WhatsApp, and calls.
- Act as the primary point of contact, ensuring clarity, trust, and continuity.
- Performance Management
- Monitor, analyze, and interpret performance metrics to proactively identify optimization and growth opportunities.
- Translate performance data into clear, actionable insights and recommendations.
- Issue Resolution & Support
- Take full ownership of publisher issues end-to-end.
- Coordinate internally with relevant teams while remaining accountable for resolution and communication.
- Strategic Advisory
- Develop a strong understanding of the publisher monetization ecosystem and platform technology.
- Identify upsell and expansion

📌 Account Manager (Madrid)
🏢 Refinery89
📍 Madrid