? Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)

? Remote from anywhere in mainland Spain (excluding islands) or hybrid from our Barcelona office

? Full-time · Temporary contract

Join a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.

? What’s in it for you?
- Competitive base salary 19,634 euros gross/year + performance bonus
- Full paid training (no prior experience needed)
- Work-from-home setup available across mainland Spain
- Hybrid if you live in Barcelona
- Career growth programs, language classes & leadership development
- 39h/week schedule: Monday–Friday between 09:00 and 20:00

? Your mission:
- Assist customers through incoming support requests




- Troubleshoot incidents requiring deeper technical know-how
- Resolve issues related to specialized products like SoundTouch
- Keep users updated with resolution progress

? What we’re looking for:
- Fluency in German and a solid command of English
- Great communication and customer care skills
- Experience or interest in audio products, wireless networking & live music tech
- Familiarity with Windows and macOS
- Prior experience in tech support or a fast-paced customer service role

? Please note: Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.

📌 German speaking Remote in Spain (Málaga)
🏢 Nexusbal
📍 Málaga