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The Position
The Opportunity

The Digital Innovation and Operational Services Chapter is a global team in R&D; that focuses on internal improvement: increasing productivity, efficiency, and the ability of the R&D; organization to collaborate across its global organizational interfaces. Our work involves reducing complexity of our systems, harmonizing processes, tools, and business practices, and building connections across geographical and organizational silos.
We are seeking a R&D; Enterprise Tools Operations Specialist to join our integral support team. You are well organized and detail-oriented.



You will be the reliable service provider handling critical system requests within our core business tools, ensuring our scientists and engineers worldwide can focus on developing innovative products for patients.

This role requires building organizational know-how—understanding who our internal customers are, how they work, and solving problems in a way that anticipates their support needs. You are quick in learning new software systems and tools, enjoy helping your coworkers every day, and are motivated to innovate internal processes to automate tasks, you will fit right into our team

Key Responsibilities

As a part of a global centralized expert support team, execute enterprise tool system tasks based on R&D; customer requests, leveraging expert knowledge of business tools, compliance requirements, and R&D; teams and processes.
- Execute R&D; System Requests: Fulfill customer tool requests using expertise in business syst

📌 R&D Business Tools Operations Specialist (San Cugat del Vallés)
🏢 Roche
📍 San Cugat del Vallés