We are looking for a detail-oriented and proactive Fraud Activity Agent fluent in German and English to join a dynamic, client-focused team based in Barcelona. This role offers a unique opportunity to build your career in fraud prevention while enjoying life in one of Europes most vibrant and culturally rich cities.
What you will do
- Monitor, investigate, and resolve suspicious transactions and fraudulent activity for clients.
- Analyze data, identify patterns, and take appropriate action to protect customers and the company from risk.
- Communicate effectively with internal teams and external clients to resolve issues efficiently.
- Maintain accurate records of investigations and ensure compliance with company policies and regulatory requirements.
- Contribute to process improvements and share insights to enhance fraud detection and prevention strategies.
- Meet individual performance targets while supporting the overall objectives of the team.
Who you are
- Fluent in German and English, both written and spoken.
- Previous experience in fraud detection, risk management,
customer service, or financial services is preferred.
- Strong analytical skills with attention to detail and the ability to make accurate decisions under pressure.
- Excellent communication skills, able to interact with both technical and non-technical audiences.
- Able to work independently and as part of a collaborative team in a fast-paced environment.
- Proactive, reliable, and motivated to learn and grow within the fraud prevention field.
What we offer
- Competitive salary with opportunities for performance-based bonuses.
- Permanent contract with a structured Monday-to-Friday schedule.
- Work in the exciting city of Barcelona, combining professional growth with a rich Mediterranean lifestyle.
- Relocation support for international candidates, including assistance with settling into the city.
- Opportunity to work in a multicultural and diverse environment with room for career progression.
📌 Fraud Activity Agent German (Barcelona)
🏢 Nordicrecruiters
📍 Barcelona
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