Job Title:
Customer Service Representative (Italian speaking) - Part time - Onsite - JE01
Job Description
Step into a Game-Changing Career

Ready to join an innovative and fast-growing team? We’re a integral leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands — the ones you use every day — helping them grow through technology and integrated solutions.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry.

Career Growth and Personal Development

This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.

What You Will Do in This Role

At the heart of everything we do is a commitment to people — our clients, their customers, our teams, our community, and our planet.





As a Customer Service Representative, you will:
- Provide with accurate information to our customer.
- Logging and follow up of correct and Valid Orders or requests.
- Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds…)
- Capturing of all required data elements in CRM as required by client’s training, policies and procedures.

Your Qualifications

We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.

Requirements
- Are proficient or bilingual in Italian + advanced Spanish and English
- Excellent communication skills in a variety of customer facing situations.
- Good team player with drive for success.
- Previous experience in similar position is a plus.

What’s in It for You

We go beyond expectations by

📌 Customer Service Representative (Barcelona)
🏢 Concentrix
📍 Barcelona