Job Title:
Customer Service Representative (Swedish-speaking) - On-site FA02
Job Description
Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech.

What you will do in this role
- Handle calls through CRM agent portal
- Create quotations and orders via SAP system
- Expedite and communicate expected delivery times to customers
- Offer basic product advice to individual customer needs (at least catalogue knowledge)
- Provide first level technical assistance to help customers identify their requirements for products and services

Concentrix is a great match if you:




- Have a proficient or bilingual level of Swedish and advanced English
- Are minimum a high school graduate
- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance
- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness
- Have a business mindset will help you engage better with your contacts

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you
- Part-time 25 hours/week permanent contract: Monday to Friday from 12:00 to 17:00
- Salary: 12.500 euros gross/year up to 2.500 euros gross/year bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
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📌 Customer Service Representative (Barcelona)
🏢 Concentrix
📍 Barcelona