Ecommerce Success Manager, Madrid - X-529

Ecommerce Success Manager, Madrid - X-529

30 dic
Michael Page

30 dic

Michael Page


Ecommerce Success Manager en Madrid.

Perfil buscado (Hombre/Mujer)

In charge of the pan-european Beauty brands D2C Ecommerce operational and eMerchandising excellence working in collaboration with Global/European/local Ecommerce teams. Analyze performances provide recommendations drive harmonization of website contents across Europe to optimize ecommerce sites impact. Manage coordinate and develop a team of Webmasters to deliver daily operations and drive platform excellence in execution.


Work with Countries to collect challenge execute the briefs for local D2C activation promotion plans.

Proposed european contents/animations/campaigns to all countries to drive harmonisations across all european sites of the brand.

Collaborate with ED2C Support teams based in HQ Supply Care ePayment IT to optimize the product catalog website performances optimsal customer experience


Consolidate prioritize pilot all projects related to online customer experience together with project teams.

Ensure local relevancy technical feasibilty of the International Brand site for European sites.

Analyse SEO Reports in partnership with the TECH PERFORMANCE LEAD and provide clear briefs for Webmasters.


Organize Missions distribution across the team to optimize Roadmap delivery.

Plan Webmasters Team weekly workload set priorities.

Manage Team Mid-Year Year End Evaluations / define Upskilling plan to develop compétences in partnership with Human Resources team.

Work in partnership with Global European Marketing Teams to collect apply Brand guidelines (content image strategic priorities).

Coordinate Alignements on priorities deliveries between between Global Team and countries.

Fluency in English is requested At least 6 years of experience in a similar role in multinational firms

Experience in managing developing Webmasters team.

Very good understanding of Internet technologies and interactive projects.

Experience in project management involving diverse stakeholders departments.

Proven track record in delivering highly visible Ecommerce applications for recognizable brands.

Beauty/Fashion experience is a plus

Fluent ENGLISH requested / Another European language will be appreciated

Familiarity with others content management system (CMS).

Familiarity with eMerchandising.

Advanced knowledge usage of analytics tool / performance tool including inspecting HTML code (GA GSC GTM).

Advanced knowledge of Back office -> SFCC / SEO / Prestashop / Magento

Analytical mindset

Excellence in execution attention to details

Flexibility adaptability

Problem-solving solution-driven

Leadership skills Teaching skills to develop engage the websmasters team in a learning curve

Leading multinational FMCG firm.

Great opportunity to belong to an European eD2C Hub.


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