Role Overview

Lead the ServiceNow Delivery operation, ensuring correct execution of projects and services, planning team capacity, quality of delivery, and continuous process improvement.

Coordinate with Project Managers and Service Managers.

Supervise project and service portfolio.

Ensure quality of delivery and customer satisfaction.

What You Will Do

- Delivery Management
- Capacity & Resource Management
- Operational Excellence
- Innovation & AI
- Customer Success & Business Growth

Why It Might Be a Fit

More than 10 years in technological consulting, at least 5 years leading delivery of projects and services, experience coordinating Project Managers or Service Managers, highly valuable experience in the ServiceNow ecosystem.

Requirements

More than 10 years in technological consulting.

At least 5 years leading delivery of projects and services.

Experience coordinating Project Managers or Service Managers.

Highly valuable experience in the ServiceNow ecosystem.

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📌 ServiceNow Delivery & Transformation Manager (Madrid)
🏢 Devoteam
📍 Madrid