Your Mission Should You Choose To Accept It

As our Regional Trainer Specialist (Iberia), you are the driving force behind learning, development, and capability building across our hubs. Acting as our learning ambassador, you design and deliver impactful onboarding and training experiences while embedding a culture of continuous learning in our operations. You combine hands‑on training delivery with real‑time coaching on the floor, ensuring that learning doesn’t stop in the classroom but translates into everyday excellence. From product knowledge (Stay, F&B;, Membership) to leadership development, you empower our teams and leaders to elevate performance and create exceptional guest experiences.

What You'll Do

- You’ll deliver engaging onboarding programs and training sessions (in‑person & virtual) across Iberia, covering skills, behaviors, and product knowledge (Stay, F&B;, Membership).
- You’ll localize and co‑create learning content, ensuring it reflects regional culture and operational needs while maintaining The Social Hub’s standards.
- You’ll coach leaders on the floor, observing performance in real time and providing structured feedback to embed learning into daily practice.
- You’ll partner with General Managers, Regional Directors of Operations, and People Partners to identify development needs and drive leadership capability.
- You’ll act as a trusted advisor to operational leaders, translating business priorities into targeted learning and development initiatives.
- You’ll coordinate local training partners and develop in‑house trainers to scale learning impact across hubs.
- You’ll track and evaluate training effectiveness using performance data, guest feedback, and audits, continuously improving learning programs.

Who You Are





- You bring solid experience in hospitality operations (4*/5* lifestyle brands or similar), across departments such as Front Office, Rooms, Food & Beverage, Marketing & Events, or Membership.
- You have experience delivering and/or facilitating training programs, ideally including onboarding.
- You’re a natural facilitator with the ability to engage diverse audiences and create impactful learning experiences.
- You combine strong interpersonal skills with a coaching mindset—you listen, observe, challenge, and support growth.
- You’re highly organized and comfortable coordinating multiple learning initiatives and stakeholders. You thrive in a fast‑paced, multicultural environment and enjoy collaborating with cross‑functional teams.
- You’re creative, detail‑oriented, and passionate about learning design and delivery.
- You’re digitally savvy, ideally with experience using Learning Management System platforms or intranet tools.
- You are fluent in English and Spanish (required). You are eligible to work in Spain and willing to be based in Barcelona with frequent regional travel.

What Do We Offer You

- The opportunity to work at a dynamic, multi‑national company based in one of Europe’s most exciting cities.
- We’re not just another hotel – we’re a game‑changing innovator, challenging every convention and defining the future.
- The chance to learn and grow in your role with the potential for future growth.
- Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family!
- The freedom to work remotely or to come to the office – whatever suits you best!
- A wonderful workplace to call home – full of events, fun‑loving colleagues, and of course all of the other amazing salary and benefit stuff.

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📌 Regional Trainer Specialist (Iberia) (Barcelona)
🏢 The Social Hub (B Corp™)
📍 Barcelona