Experteer Overview
In this role you guide and grow KAM across strategic customers, shaping the account strategy and delivering exceptional value. You lead a high-performing team, build executive partnerships, and drive revenue and retention. You collaborate across Sales, Operations and Service to maximize impact for top customers. This is a chance to influence how we partner with key accounts and advance urban mobility at scale.

Compensaciones / Beneficios
• Lead and develop the Key Account Management team
• Define and execute the strategic account management approach
• Build executive-level relationships with key customers
• Drive revenue growth, profitability and customer retention
• Lead major commercial negotiations and strategic agreements
• Ensure high-quality account planning and opportunity management
• Collaborate across Sales, Operations and Service functions to deliver customer value





Responsabilidades
• Proven experience in Key Account Management, Strategic Sales or Commercial Leadership
• Demonstrated people leadership experience
• Strong track record in delivering business growth and customer retention
• Exceptional stakeholder management and negotiation skills
• Strategic thinker with strong commercial acumen
• Experience managing complex customer environments and long sales cycles
• Fluency in English/ Italian is an asset

Requisitos principales
• Career development opportunities
• Continuous learning through development programs
• Versátil benefits package
• Permanent employment contract
• Hybrid working model
• Flexible working hours

📌 Head of Key Account Management (Madrid)
🏢 Kone
📍 Madrid