Location

Egham, UK or Barcelona, Spain

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About the role

The Client Success team focuses on customer service and client retention versus business growth and development. Associates partner with a portfolio of clients to ensure they receive value far exceeding their investment in Gartner services, surface business priorities and identify the most effective ways to support clients through their purchased Gartner services.

What you will do

- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies.
- Regularly meet and engage with clients virtually to understand their business priorities and recommend a program of action that drives high value, client retention, and return on investment.
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.

What you will need
- 4+ years relevant professional experience.
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills.
- Bachelor’s degree preferred.
- Fluent/Native English.

Benefits

Gartner offers world-class benefits,



highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide flexibility and support to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Equal Opportunity Employer Statement

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. xcskxlj If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to

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📌 Client Success Manager - GBS (Barcelona)
🏢 Gartner
📍 Barcelona