Company Description

T‑Systems is part of the Deutsche Telekom Group, with around 30.000 employees worldwide. We create technology with purpose to generate a positive impact on society. We are looking for curious talent, eager to learn, take on challenges, and contribute ideas that transform our customers’ experience.

We trust people: we offer autonomy, continuous support, and a collaborative environment where you can grow without limits. We are one global team, guided by respect, integrity, and a passion for doing better every day.

Job Description

Senior ServiceNow Consultant

Role Overview

The Senior ServiceNow Consultant will play a key role in the technical implementation and customization of the ServiceNow ITSM platform, supporting solution design and ensuring that the platform follows ServiceNow best practices.

Key Responsibilities

- Design and implementation of ServiceNow ITSM solutions
- Configuration and development within a domain separated ServiceNow instance
- Development of business rules, client scripts, workflows, and UI policies
- Support of ServiceNow integrations with external systems
- Participation in technical design discussions
- Collaboration with stakeholders and project teams
- Ensuring adherence to ServiceNow best practices

Qualifications

Required Skills

- Strong experience with ServiceNow platform development
- Deep knowledge of ITSM processes




- Experience with domain separated ServiceNow environments
- Solid knowledge of JavaScript
- Experience in enterprise ServiceNow implementations

Certifications

- CSA – mandatory
- CIS ITSM – recommended

Language Requirements

- English – professional working proficiency
- German – nice to have (project environment is German-speaking)

Additional Information

What do we offer you?

Work environment & flexibility

- International, dynamic and collaborative environment
- T‑Social: social initiatives (sports, community, health, ...)
- Hybrid work model (remote/on-site)
- Flexible working hours

Growth & development

- Customized training: access to Coursera to learn whatever you want, whenever you want
- Weekly language classes (English, Spanish & German)
- International Mentoring Sessions & Experience Days

Compensation & Benefits

- Adaptable compensation plan (health insurance, meal vouchers, childcare, transport)
- Telemedicine
- Life and accident insurance
- Social fund

Wellbeing & time off

- 26+ working days of vacation per year
- Free access to specialist services (medical, legal, wellness)
- 100% salary coverage during medical leave

And many more advantages of being part of T-Systems!

T-Systems Iberia will only process the CVs of candidates who meet the requirements specified for each offer.

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📌 ServiceNow Senior TechConsultant (m/f/d) (Granada)
🏢 T-Systems Iberia
📍 Granada