NCC Operators deliver 24×7×365 frontline operations, performing monitoring, event handling, Tier‑1 troubleshooting, and escalation across UN ICT, network, satellite, cloud, and data‑centre environments.

Sea uno de los primeros solicitantes, lea la descripción completa del puesto a continuación y luego envíe su candidatura para que sea considerada.
Key Responsibilities

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- Perform continuous monitoring using UN‑approved tools across:

- Network, servers, storage

- Satellite & RF infrastructure

- Security devices

- Public cloud (Azure, AWS)

- M365 and application platforms

- Handle event management and alarm triage

- Perform Tier‑1 troubleshooting following approved SOPs

- Escalate incidents to:

- Tier‑2 engineering teams

- External service providers (as required)

- Support incident, critical incident,



and security incident processes

- Execute approved low‑level operational activities (e.g. checks, verifications, routine actions)

- Maintain accurate incident records in UN‑provided ITSM/CRM tools

- Contribute inputs for:

- Shift reports

- Incident and change reporting

- Ensure 15‑minute shift handover overlap xcskxlj with incoming operators

Mandatory Skills & Qualifications

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- Minimum 1 year of relevant NCC / NOC / ICT operations experience

- ITIL v3 or ITIL 4 Foundation certification

- English proficiency: CEFR B2 or above

- Ability to work rotational 24×7 shifts on‑site

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📌 Network Specialist (Valencia)
🏢 AARK Tech Solutions
📍 Valencia