Experteer Overview
In this role you drive growth, health, and retention for a high-value SMB portfolio, acting as the strategic advisor to key partners and a regional point of contact. You’ll use data-driven insights to inform partner strategies, coordinate with cross-functional teams, and showcase performance in leadership forums. Expect to scale engagement with 400+ SMB partners and lead retention through platform features, ads, and promotions. This is a high-impact, cross-team role at a fast-growing delivery platform.

Compensaciones / Incentivos
• Manage and scale a high-value SMB portfolio to grow revenue and retention
• Drive retention through platform feature adoption, advertising solutions, and promotional campaigns
• Serve as the trusted regional lead and primary contact for SMB initiatives and cross-functional coordination
• Leverage business analytics to monitor metrics and present performance in weekly business reviews (WBR)




• Maintain a cadence of ~60 partner touchpoints per week to conduct strategic reviews and uncover efficiencies
• Collaborate with the broader account management team to share best practices and optimize SMB strategy

Responsabilidades
• +3 years of experience in Business Development or Consulting
• Proven ability to translate data into strategic insights and present in senior forums (WBR)
• Proficiency with BI tools (e.g., Looker) and CRM systems (e.g., Salesforce, Dynamics)
• Strong track record in partner retention, upselling/cross-selling, and marketing strategy
• Excellent communication, influence, and relationship-building skills across regional teams and external stakeholders
• Ability to thrive in a fast-paced, high-growth environment and consistently exceed growth/retention targets

Requisitos principales
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📌 Sr Account Manager SMB Spain (Madrid)
🏢 Delivery Hero
📍 Madrid