Experteer Overview
Join Sonar as a founding Customer Success Engineer and help shape a new function. You will own a portfolio as the trusted technical advisor from onboarding to value realization, guided by AI-driven signals. You will elevate customer maturity and translate business priorities into clear technical plans. This is a chance to impact how enterprises adopt AI-enabled code verification and governance at scale, in a fast-paced, collaborative environment.

Compensaciones / Ventajas
• Own a customer portfolio as the trusted technical advisor across onboarding, adoption, health, and value realization
• Act on AI-generated signals to translate risk and opportunity into concrete outcomes that accelerate growth and reduce downsides
• Lead maturity assessments and outcome reviews to raise customer engineering practices
• Convert customer priorities into actionable technical plans that maximize platform value




• Provide handoffs and share wins with Sales to inform expansion and renewals

Responsabilidades
• Hands-on experience in DevOps, software engineering, or platform roles (CI/CD, Git workflows, code quality and security)
• Business-minded approach to AI-flagged risks and opportunities and their impact on customer value
• Clear, assertive communication to both developers and executives
• Strong analytical ability to derive actionable recommendations from data
• Entrepreneurial, collaborative mindset with ownership and resilience
• Fluent in English; additional languages a plus

Requisitos principales
• relocation support
• in-office collaboration on anchor days
• diversity, equity, and inclusion
• equal opportunity employer

📌 Customer Success Engineer (Barcelona)
🏢 SonarSource
📍 Barcelona